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Cancellation Policy
At Abundant Wellness Acupuncture, we strive to provide the highest level of care and service to all our patients. As a small business, we rely on the commitment of our patients to honor their scheduled appointments, just as we do our best to accommodate your needs and provide exceptional care in return.
Effective August 1st 2023, we will be implementing a new policy regarding appointment cancellations with less than 24 hours' notice. We understand that unforeseen circumstances may arise, and we always strive to be understanding and flexible. However, due to the challenges we face in filling these appointment slots on short notice, we will be charging the full price of the scheduled treatment for any rescheduling or cancellations made with less than 24 hours' notice.
We want to emphasize that this policy is not meant to inconvenience or penalize our patients. Instead, it is designed to ensure that we can continue to provide the highest level of care and maintain the availability of our services to all patients. By adhering to this policy, we can better manage our schedule and allocate our resources effectively.
We kindly request your understanding and cooperation in honoring your scheduled appointments. If you need to reschedule or cancel an appointment, we kindly ask that you provide us with at least 48 hours' notice for cancellations & 24 hours' notice for rescheduling. This will allow us to offer the appointment slot to another patient who may be in need of our services.
We greatly appreciate your continued support and trust in our practice. If you have any questions or concerns regarding this policy update, please do not hesitate to reach out to our office. Thank you for your understanding!
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